Kenneth R.'s review of ALLEN'S MOVING & STORAGE INC


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Complaint Posted 6/8/2023
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Stay far away and hope this company goes out of business
Let me start by saying I have moved multiple times and used moving companies everytime without issue....until now.
First my broker company lied about the delivery time so that's one thing that went wrong at first. We paid for economy moving apparently which gave them 1-24 days to deliver. On day 20 I am told the truck my things are on is broken down in Salina Kansas. Two days later I get a call from the owner saying my things were never loaded on the truck.....they had forgotten them in the Pacific northwest.

So now que the horror story.

Owner says he is flying to Seattle to verify my things are safe and get them coming to me(a lie). 3 weeks later my things are finally on the way here with delivery guaranteed in 4 days, a week later my things finally arrive after the driver kept only driving 3 hours in a day. Day of delivery My furniture is all practically destroyed, my 6 months old daughters brand new Graco crib is busted and scratched to an unbelievable state. Our sons dresser apparently sat in water and the wood swelled, all televisions broken, pieces missing so far to several beds. And to top it off the driver Ken showed up drunk as a skunk, when confronted about it he ran out the door threw the rest of our stuff in the driveway and proceeded to attempt to hit me with the truck. Long story short this company has been the worst company I have ever moved with.
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Hours   Phone   (407) 508-5900 Address   Kissimmee
Kissimmee, FL 34741
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