mike s.'s review of Aeria Games and Entertainment

Aeria Games and Entertainment

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Customer Reviews & Ratings
Complaint Posted 3/16/2012
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This company should be investigated
I Have been a member of aeria games since 2008 have always abided by their T.O.S spend a lot cash on their Aeria Points and had no issues for the fisrt few years of my gaming experience till recently. They closed my account after 4 years of Gaming with them i have never once broke any of their rules. so i sent a RT to their consumer department asking as to why this has happened and they had this to say . We regret to inform you that this account has been permanently suspended. After a thorough investigation, it has been determined that this account has violated our Terms of Service, End User Licence Agreement, Fair Play and/or Play Nice policies. with no real valid reason, I am fully aware of their T.O.S i find it hard to believe after 4 years with no incidents they can just do this sort of thing with out an explanation. I would just like to no the reason to why ,just seems they are happy to take your money and if you don't spend as much as you use to,they pull out the big "You Broke our T.O.S" rule book with out explanation.
 
 
 
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Additional Business Information
Hours   Phone   (408) 216-1107 Address   2475 Augustine
Santa Clara, CA 95054-3015
Website   http://www.aeriagames.com Email   BLewis@AeriaGames.Com
Contact   Brian Lewis Other  
 
 
 
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