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Your deposit is meaningless
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It took 3 requests for the dealer to send me photos of the vehicle’s underside; the first indication of incompetence. I had a friend test drive the tacoma and I decided to purchase. Frank, the dealer, took my deposit of $500 over the phone 15 minutes after my friend left the dealership. My bank indicates the deposit went through at 11:29 am. I purchased an airline ticket from NY to Florida to arrive two days later. I was happy and excited to have made the purchase. At 4:00 The dealer emails to say another buyer purchased the truck on ebay, AFTER me and he would honor that purchase over mine. I looked at Ebay and the buyer purchased at 3:34 pm. The dealer had over 4 hours to remove the truck from ebay. Gina has since told me they are unable to remove a vehicle from eBay. Then she told me they could have....which is it?
Frank apologized, but would not honor my purchase. I suspect they prefer eBay buyers so they can keep their eBay reviews artificially high as they screw people buying from cars.com or elsewhere. That he never removed the vehicle from ebay in the 4 hours after my purchase shows more incompetence. That he didnt honor the sale to me, the first buyer, shows he is an unethical dealer. The right thing to do would be honor the first sale. Everyone would agree on this.
Now I have a $300 plane ticket to nothing. It took over two weeks and a dozen calls and emails to get my deposit back. Frank and Gina offered nothing to make this situation right. Their interests and concerns are only of themselves.
Beware: your deposit means nothing at Century Motor Car. If they do this, what other questionable practices does Century Motor Car engage in to sell cars? To be fair, I sent this review to Frank and Gina and they had nothing to change.
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