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Review 4/2/2011
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Fay Cullen customer service is world class. I purchased an antique engagement ring which we thought was the right size, but was loose for my wife. We had a sizing bar added at another jeweller as we do not live in Florida. A mistake we regret as after 6 months a side stone had fallen out. I contacted Fay Cullen to have the ring repaired which they were so gracious to do since another jeweller had worked on the ring. They shipped the ring back to us very securely and it looks brilliant once again.
Both Fay and Marc corresponded with me regarding the repair and logistics. I felt completely informed and confident. I would highly recommend purchasing from them. They have a unique selection of jewellery and they stand behind their product.
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