H. T.'s review of LD Products

LD Products

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Complaint Posted 11/10/2008
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Review 11/10/2008
I bought a number of ink cartridges for my Epson Stylus Photo RX500 printer from LD Products. The cartridges were under-filled. The cartridges go dry before the printer programming indicates that they should. With other brands, a cartridge will have enough ink left in it when the printer forces a replacement that one can hear the ink "slosh" in the reservoir when the cartridge is shaken. With six LD cartridges so far, the printer indicates that there should be ink when the ink stops being fed to the print head. Shaking the cartridge, I hear no "slosh", indicating no ink left. A dry print head can burn out making the printer useless. I have informed LD Products of this situation in two emails and have never received a reply. I have also informed them that the ink they use in their cartridges is only good for paper printing. Printing a photo on glossy paper leaves a mess. Again, only with LD ink cartridges is this the case. The cartridges from LD Products are cheaper than the rest, but they are under-filled with ink that is not high quality for photo printing purposes, and the company does not respond to emails. Their "warranty" appears to be bogus. Hence the rating of one star.
 
 
 
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Additional Business Information
Hours   We are open for phone orders 24/7 and customer service support between 6am and 6pm PST 7 days a week Phone   (888) 321-2552 Address   3700 Cover Street
Long Beach, CA 90808
Website   http://www.ldproducts.com Email   aaron@ldproducts.com
Contact   Aaron Leon Other  
 
 
 
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