Heidi M.'s review of PlumberSurplus.com

PlumberSurplus.com

Preferred Members
Sun Cal Products
3.5 star rating 2334 miles
Natural Area Rugs
5.0 star rating 2382 miles
Brake Performance
3.1 star rating 2388 miles
Universal Appliance and Kitchen Center
4.5 star rating 2395 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 4/3/2013
. 1
. 0
Plumber Surplus.com does not live up to my expectations nor their own commitments.
I ordered my product on March 2, 2013. My credit card was charged immediately. I never received the product nor any communication about an issue with the order. After several weeks, I checked the online order status and learned that my items was on backorder.
They never bothered to actively communicate this to me or to refund the charge to my credit card. To add insult to injury, on April 1, I received an email from them asking me to provide an online rating for the product that I had received. I forwarded this
email to their customer service address and received an automated reply that I would receive a response within one business day. It is two business days later, and I still have not received a response. I will not order from them again and recommend that you
do not either.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   24/7 Online Phone   (951) 588-0385 Address   P.O. Box 4786
Riverside, CA 92514
Website   http://www.plumbersurplus.com Email   jeff@gordianproject.com
Contact   Jeff Chelette Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.