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This company is not trustworthy, we'll make sure to warn everyone of their practice
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I was reading through the reviews and noticed some high rated reviews, so I thought our issue with them could be an isolated event , curiously checked the authors of these highly rated reviews, I noticed a lot of claim about the reviewers to be scam, so you get it! they are not genuine reviews!
This company is not trustworthy, we'll make sure to warn everyone of their practice
Our review will give the potential customers a clear pathway of what to expect from the Design Zone.
1. On 12 January 2021 Fadi's Furniture signed an agreement employing the Design zone to develop our website total project cost agreed was $1999
2. Within the aforesaid agreement, the contractor the Design Zone, promised Top Level Domain with HTTP
3.The Timeline to complete the entire project was 20-25 business days
4. On 3/10/2021 As part of the agreement Fadi's Furniture asked the contractor to purchase the domain name fadisfurniture.com from Network Solution and register is for 3 years
5. On 11/3/2021 Fadi's Furniture paid for the domain registration the mount of $560
6. As we haven't get a confirmation of purchasing the domain name or the access to its existence or any registration nor password information On 4/29/2021 we asked the Design Zone about the purchase of the domain
7. On a phone conversation with the Design Zone rep. He admitted that the domain name was purchased and registered to some other company they know, he is been told that this is considered hijack and breach of trust, he responded with an email asking Fadi's Furniture to pay the remaining balance on the unfinished project $800 in order to get the domain transfer to Fadi's Furniture!
8. On 10th of August the Design Zone was asked to pay back the $1199 initial payment & the domain registration payment of $560 as its proven overtime that they are unable to deliver the website nor the domain registration as agreed
9. The design zone refuse to payback claiming that the terms and conditions has been revised on their website
10. Fadi's Furniture advised the design zone that the signed agreement never change and whatever they publish on their website
is irrelevant to the agreement between the two parties whom signed on specific terms and conditions that should be honored by both parties and our demand for the refund is based on the signed agreement terms and conditions
And the refund based on that the Design Zone has breached the contract in many ways:
In Nut shell
The Design Zone specified the completion with 20-25 business days from January the 12, where in fact Fadi's Furniture keep pushing the contractor to finish the basic website functions throughout August which means 7 months from the commencement day [ Namely 173 business days!] And the website is still more or less a 10 static pages filled with nonfunctional links
The Design Zone hijacked the domain name (fadisfurniture.com) we purchased through them assuming they are a trusted web-developer and registered our purchased domain name to a third party, and later on refusing to reinstate the domain name to Fadi's Furniture unless we pay them more money as transfer fees, or pay the complete cost of the unfinished project
Al what's said above is backed by evidences, you are welcome to contact for more documented facts before you embark the design zone on your project
We hope that the Design Zone have some alternative facts to share and to respond to this review
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