Fulton C.'s review of LegalZoom.com


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Complaint Posted 6/30/2017
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Run from this service. Worse in corporate america.
Made the mistake of using the for corporate and dba docs. Now 2 months into process and still no docs. Their customer in Texas is WORSE than dealing with an outsourced overseas company. Phoned the Secretary of State and they have no record of my documents being processed. Challenged LegalZoom on topic and got "Oh, we know it's there they don't know what they are doing" huh? Asked to speak to the never available supervisor "Nathan" who also does not return calls. Cannot emphasize enough that you are wasting time and money with this service.
Business's response - by LegalZoomon 7/6/2017
We apologize for the experience you've had with LegalZoom regarding your package. Our goal is to make every customer happy with our products and service, we clearly missed the mark this time. I want to resolve this for you. I'll be happy to answer any questions you may have about the package or any other portion of your order. Please contact us via email at help@legalzoom.com. We look forward to hearing from you.
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Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday & Sundays : 7 a.m.–4 p.m. PT Phone   (800) 773-0888 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website   http://www.legalzoom.com Email   social@legalzoom.com
Contact   Chyna Payne, Social Media Manager Other  
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