Challenge Financial Services, Inc

3.2 star rating Rating - based on 13 reviews & complaints
We are an indirect automobile lender helping franchise and independent automobile dealers provide their customers with flexible financing options.  
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Customer Reviews, Ratings & Complaints
Review Posted 3/21/2013
Challenge Financial Services
Bertha Rodriguez has been nothing but nice and helpful. She has always gone out of her way to help me. Her customer service skills are outstanding and a company like Challenge Financial Services is lucky to have someone like that on their team. Ev... Read More »
 
 
 
Complaint Posted 8/15/2012
Worst place ever, RUNNNNN
Bottom line I HATE THIS PLACE!!!! I will never go to this place again. I can't wait to pay off my car and anyone who is thinking about going to this palce please RUNNN!!!. They hararress me and they make promises that they dont keep. I woulda gave... Read More »
 
 
 
Review Posted 4/2/2012
I have been very happy, and grateful to have them behind me
You know, there are alot of bad reviews out there about CFS. I want to tell you, it doesnt have to be that bad. Most of the reviews have been from late payers. Well I myself have been late with them. If you call them, instead of waiting for them t... Read More »
 
 
 
Review Posted 9/21/2011
Review 9/21/2011
My husband and I bought a car that was financed by Challenge Financial and I just want to say that I want to thank Bertha Rodriguez for being there to help me all the way. I will be making my last payment this coming up month and If it wasn't for... Read More »
 
 
 
Review Posted 9/17/2011
Review 9/17/2011
I bought a truck with challenge financial and never had a problem thanks to the help of Bertha Rodriguez was never ruedo and would never threatening me of picking up my truck like other people would probably do. She was understating of my financia... Read More »
 
 
 
Review Posted 5/19/2011
Review 5/19/2011
I want to say that not everyone at challenge is the same. I almost lost my car because I wasn't able to make payments due to my sons health. Thanks to Bertha Rodriguez and Jerry I was able to keep my car. Bertha worked on me getting extensions and... Read More »
 
 
 
Review Posted 5/1/2011
Review 5/1/2011
I like to thank Bertha at Challenger Finance for helping lower my payment after I wreck my carro. She is verry nice and helpful. Read More »
 
 
 
Complaint Posted 4/20/2011
Review 4/20/2011
This companies representatives lie, threaten and otherwise act in an extremely unprofessional manner.

I purchased a car from San Clemente Auto with whom I have a great relationship. At first, they were financing my loan themselves. After 2 year... Read More »
 
 
 
Review Posted 3/1/2011
Review 3/1/2011
CHALLENGE FINANCIAL IS A JOKE!!!! JUAN AND ANGEL ARE LIARS!!!! FIRST YOU GET TRANSFERRED TO CHALLENGE FINANCIAL SERVICES BECAUSE THEY "CLAIM" YOU HAVE A GOOD PAYMENT HISTORY. THEN YOU ARE TREATED LIKE YOU HAVE NEVER EVER MADE A PAYMENT. GOD FORBID... Read More »
 
 
 
Review Posted 2/24/2011
Review 2/24/2011
i financed a car in November 2008 from reposses auto and in November 2010 I received a letter telling me I was going to be financed with Challenge Financial Services. The wrorst mistake ever. They have the worst customer service skills ever. They... Read More »
 
 
 
Complaint Posted 2/16/2011
Review 2/16/2011
This finance company has the worst customer service in existence. Beware, the reps in this company use threats, harassment and disrespect the customer when a payment has not been made on or before the due date. Please notice that I mean a payment.... Read More »
 
 
 
Complaint Posted 10/25/2010
Review 10/25/2010
I have been trying to work some payment arrangement with Juan and Daisy at challenge Financial Services Inc, # 13065749, but they are unwilling to make some type of payment arrangement or to reduce my payment. However, I have been making my paymen... Read More »
 
 
 
Review Posted 1/13/2010
Review 1/13/2010
I wanted to thank your employee Audrey for helping me with my account.
When my car was impounded she was able to lower my payment so I could get my account current. I just wanted to let you know that it is hard to find anyone who cares enough to... Read More »
 
 
 
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Additional Business Information
Hours   Monday to Friday - 8:30AM to 5:30PM Phone   (714) 541-3400 Address   1004 West Taft Avenue Suite 100
Orange, CA 92865
Website   http://www.cfs-ca.com Email   monte@cfs-ca.com
Contact   Monte Cinnamon Other  
 
 
 
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